Confidentiality and Equality
We are an equal opportunities health service provider and employer. We treat our patients and staff equally and with respect regardless of their race, gender, sexuality, age, disability, religion or beliefs. All our consulting and treatment rooms are fully wheelchair accessible.
The practice will not disclose your personal health information to any third party unless:
you have consented to the disclosure; or
this disclosure is necessary because you are at risk of harm without treatment and you are unable to give consent - for example you might be unconscious after an accident; or
your doctor is legally obliged to disclose the information (eg, notification of certain infectious diseases or suspected child abuse, or a subpoena or court order); or
there is an overriding public health and safety interest in the release of the information.
This is one of the reasons why, except for under exceptional circumstances pre-arranged with the doctor, the practice is unable to give out test results over the telephone.
To view our Australian Privacy Principles Policy click here.
Zero Tolerance Standard for Workplace Violence
Central City Medical Centre, as an employer, is committed to maintaining a workplace free from threats and acts of intimidation and violence. All reported incidents will be investigated and, where appropriate, reported to the police.